Our Ongoing Commitment to You During the COVID-19 Outbreak

Dear DakhariPsyc family,

We understand that there may be a growing sense of concern and uncertainty during these rapidly changing times. We are saddened by the negative impact this can have upon all of us – especially our most vulnerable. Please continue to do what you can to care for yourself, your loved ones, and your community. It has often been said that in each time of crisis there is also an opportunity awaiting. Psychologists have learned that during challenging times, that growth, resilience, and general positive outcomes are quite possible as well. We remain present to assist in your mental heath care as we as a nation and global community navigate the coronavirus pandemic.

Your providers here at Dakhari Psychological Services, LLC have taken steps to offer you telehealth services. We are continually working to fine-tune this process to make our office operations as seamless as possible. We recognize the disruption to daily life that many of the responsive efforts to manage the coronavirus are having upon us all. We will do our very best to ensure that you continue to have access to mental health care during this uncertain – though thankfully temporary – period in our lives.

Options for accessing telehealth services will be via the SimplePractice platform. You are currently familiar with SimplePractice – as we have been using this platform for sometime now. If you’d like, please view the separate tab link on our website “Telehealth FAQs” regarding getting started with Telehealth services.

What equipment do I need?

To participate in Telehealth appointments from your home, you will need one of the following devices:

  • Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM OR
  • Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM OR
  • Tablet device with built-in webcam and speakers, OR
  • Smartphone with at least iOS 10 or Android 6.0
    (Note: To use a smartphone, you must first download Telehealth by SimplePractice – available for iOS or Android in the app store.)
  • You will also need an internet connection that is at least 10mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.

Note: We recommend using the Pre-call Tool to check your internet connection.

Please do not hesitate to reach out to any one of us with questions or concerns that you may have.

Very truly yours